Booking software for cabins and glamping sites
Guests who book a cabin or a dome ask a lot before they pay: is it free that weekend, how much for two nights, is breakfast included, how do we get there. Maki Beds answers with your real prices, holds the unit while they decide and collects the deposit. On your website, and on WhatsApp with the Powered plan.
Made for a few special units, not a hundred rooms
- Each cabin, dome or tent is a unit with its own photos, description and price. Group units into types when they are alike, or keep each one unique.
- One calendar across all your units and properties: block dates for maintenance, see why a night is unavailable, and create a booking from an empty date.
- Weekend and season pricing: a base rate, prices by day of the week, date exceptions for holidays and events, and seasons.
- Extras guests can add: a breakfast basket, firewood, a late checkout, a hot-tub session — each with its own price.
Direct bookings on your website, with the deposit up front
Put the Maki Beds booking widget on your site:
- Guests pick dates and see which units are free, and why a date isn't.
- The price includes your fees, taxes and promo codes, and guests add extras before they pay.
- The unit is held for 15 minutes while they pay by card, Apple Pay or Google Pay through Stripe.
- Ask for a deposit or the full amount. The balance stays visible on the guest's booking page, with its due date, so nobody forgets it.
Each guest gets a booking page with the status of their stay, the balance, directions with a map (useful when the property is off a dirt road) and a button to reach you on WhatsApp. You can add arrival instructions and house rules for each property.
Card payments need a Stripe account; Stripe verifies your business first.
Answer guests on WhatsApp, even from the trail (Powered plan)
Many cabin guests find you on social media and write on WhatsApp. Connect your WhatsApp Business number, and your AI agent:
- quotes the nights they ask for, from your calendar and rates;
- holds the cabin for 15 minutes when they say yes;
- sends the payment link for the deposit or the balance;
- runs every hold and link through a second automated check first;
- hands the chat to you when a person is needed, and alerts you on WhatsApp and by email.
You can also answer yourself from the shared inbox: the guest's profile sits next to the thread, and you can send the location pin or a quote card, or create the booking from the chat.
Requires the Powered plan and a WhatsApp Business number; Meta reviews the connection.
The upkeep side
Cabins and glamping gear need constant care:
- open a maintenance ticket per unit;
- keep your list of vendors (cleaning, plumbing, electrical);
- message them by email or WhatsApp from the ticket.
One booking, start to finish
Simulated screens · sample names and figures
- A guest asks on WhatsApp: “Do you have a cabin from the 12th to the 15th?”
- Your AI agent checks the calendar and your rates, then answers with the price for those nights, including fees and taxes as you set them.
- The guest says yes. The agent holds the unit for 15 minutes, so nobody else can book it meanwhile.
- Before the hold or link goes out, a second check reviews the booking: dates, unit, amount.
- The agent sends a payment link for the deposit or the full amount, exactly as your rules say.
- The guest pays by card, Apple Pay or Google Pay, through Stripe. The booking is confirmed and lands in your calendar.
- The guest gets a confirmation by email, and on WhatsApp once your number is connected and its message templates are approved, plus a booking page with the balance due, the due date and directions.
- If anything is unclear, the agent hands the chat to you. Your team gets an alert on WhatsApp and you get an email.
Our own glamping runs on it. Maki Beds was built at Glamping Tilich, our property in Malinalco, Mexico. It still runs there every day, with Fortuna and Sigilo cabins.
Plans by number of units
Foundation, Powered or Native, by how many units you rent. The AI agent starts at Powered. Monthly or yearly; cancel any time from Settings.
Frequently asked questions
- Does it sync with other booking sites?
- Not yet; it is on the way. Until then, Maki Beds handles your direct bookings: your website, WhatsApp and the bookings you add yourself.
- Can I take a deposit and the rest later?
- Yes. Set a deposit or full payment. The booking page shows the balance and its due date, and you can send a payment link for it or record cash or a bank transfer.
- I have tents and cabins at different prices — is that a problem?
- No. Each unit or unit type has its own price, photos and description, all in one calendar.
- Can guests book on their phone?
- Yes. The booking widget and the guest's booking page are built for phones, and payment works with Apple Pay and Google Pay.
- Do I need a website?
- For guests to book on their own, add the Maki Beds booking widget to your website. Without one, your AI agent can still answer, quote and send the payment link on WhatsApp (Powered plan), and every guest gets a booking page for their stay.
- Can I set a two-night minimum?
- Yes. Set a minimum number of nights for a unit type or for a season. Minimum-stay enforcement is off by default: ask us and we turn it on for your account; from then on, shorter stays are not offered.